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Knowledge Management and Information Systems

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BPP Coursework Cover Sheet Please use the table below as your cover sheet for the 1st page of the submission. The sheet should be before the cover/title page of your submission. Programme MSc Management with Streams Module name Knowledge Management and Information Systems Schedule Term Student Reference Number (SRN) Report/Assignment Title Date of Submission (Please attach the confirmation of any extension received) Declaration of Original Work: I hereby declare that I have read and understood BPP’s regulations on plagiarism and that this is my original work, researched, undertaken, completed and submitted in accordance with the requirements of BPP Business School. The word count, excluding contents table, bibliography and appendices, is ______ words. Student Reference Number: Date:

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1. Introduction

Knowledge management is basically regarding conversion of the available and accessible raw data into a digestible data set. This digestible information is placed in the reusable repository to ensure benefits of future needs depending on similar experiences. Therefore knowledge management has a contribution into streamlining of solved problems product deployment new projects and ideas which can drive the organisation towards productivity. The objective of the report is to evaluate the implementation of a knowledge management system to be used in a particular company and the corresponding challenges associated with them.

Amazon UK was founded in 1998 and since then has been highly dedicated and loyal to customers (AMAZON UK, 2020). It is The E-Commerce Company headquartered in America where as recorded in 2019 the total number of employees is 798,000 and revenue generated is 28.522 billion US dollar. Total number of assets held by the company amounts to 225.248 billion US dollar and its operating income is 14.541 billion US dollar (AMAZON UK, 2020). In the report, at first corporate objectives corporate structure and overview of the organisation Amazon UK has been derived. Then, different knowledge management systems are explained which can be used in Amazon UK after analysing pestle, swot and Porter 5 forces.

2. Overview of Amazon UK

i. Selection of company

Amazon UK is the chosen organization.

ii. Overv

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